Mind and Hand is more than our name - it is our guiding philosophy. Uniting the power of mind and hand, or ideas and execution, is what we do best, and how we can help you succeed. We believe that to achieve sustainable results an organization must understand the issues and opportunities at a deep level prior to crafting and executing its plan.
We work with organizations to gain a solid understanding of the facts, imagine innovative options, conduct a thoughtful analysis of alternatives, and create a path forward that is unique to the organization and defensible in the marketplace. Our teams combine hard data with values-based discussion, new ideas with traditional ideals, and creative thinking with pragmatic implementation.
The Mind and Hand Associates team has experience in higher education and business and we can assemble project teams with best-fit resources for each client and project.
Our higher education experience comes from leadership positions in:
Program development and management
Curriculum design and development
Our business experience comes from senior positions in:
Learning and development
The Mind and Hand Associates Team (partial list)
Margaret C. Andrews
Margaret Andrews is the founder of Mind and Hand Associates and brings over twenty years of professional experience in higher education, business, consulting, and teaching to the firm. She has taught and consulted across the globe and is adept at bringing ideas, people and processes together to improve results.
Through a variety of leadership positions, Margaret has deep experience in higher education and managing for innovation. Positions include:
Associate Dean at Harvard University's Division of Continuing Education: Led management degree programs as academic and administrative dean. Launched a series of short, non-credit professional development programs and grew them into a successful business of open enrollment and custom programs.
Executive Director of the MBA Program at the MIT Sloan School of Management: Managed MIT Sloan's flagship program, including Admissions, Student Affairs, and Career Development, as well as Marketing and Alumni Relations for the school. Increased high quality applications over 40% within three years, brought in highest number and percentage of female students in MIT Sloan history, and presided over one of the most dramatic two-year increases in the Business Week ranking, from 15th to 4th. Increased Wall Street Journal ranking from 38th to 9th.
Vice Provost at the Hult International Business School: Led global academic team in delivering portfolio of graduate programs across five campuses in four countries. Launched new MBA program that blends traditional courses with action learning, capstone simulations, and managerial soft skills - program won the 2014 AMBA Innovation Award.
Margaret teaches a variety of courses and executive programs through Harvard University and for other universities and corporate clients, and she has taught throughout the United States, Europe, South America, and Asia. Her courses and programs include Creativity and Innovation, Managing Yourself and Leading Others, Making Teams Work, Strategic Business Insights, and Leadership and Decision Making.
Prior to her career in higher education, she held positions as Vice President of Marketing at Putnam Investments, Consultant at Mercer Management Consulting (now Oliver Wyman), and as a CPA at Deloitte and Touche.
Margaret hails from California and has an undergraduate degree from the University of California at Berkeley. She is also a graduate of the MIT Sloan MBA Program where she was named a Seley Scholar – the school's highest honor.
Matt Bernstein works with clients in the education, healthcare, and pharmaceutical industries on marketing and consulting initiatives and the development of marketing strategies. He has supported marketing and strategic communication initiatives for a wide variety of Fortune 500 companies, foundations, and non-profit organizations in the US and around the world, including higher education institutions to evaluate partnerships and providers. Matt has also helped evaluate advertising and message effectiveness, guide new product development, and measure brand equity. Matt received a B. A. in Government with honors from Georgetown University.
Dayna J. Catropa
Dayna Catropa's career has focused on the intersection of business and higher education, specifically helping organizations make decisions that are both economically and educationally sound.
Dayna has held several positions in consulting, research and marketing in both higher education and the private sector. Over eight years, she served Harvard University in several ways, including:
The Office of the President (Strategy and Programs Group): In this role she focused on the President’s international agenda and analyzing dissemination of funds to faculty and students.
Harvard University’s Division of Continuing Education: In this capacity, she helped build an executive education portfolio from the ground up, supported management program administration, developed award-winning marketing plans, and helped drive strategic decisions for Harvard Extension School and Harvard Summer School courses and programs.
Dayna's consulting engagements include efforts to assess growth opportunities, explore business model options, research new products and programs, deliver deep market insights, develop competitive positioning strategies, create marketing plans, and produce educational content.
As an educator, Dayna has co-created and co-taught several graduate-level and executive education courses online and on-campus for Harvard Extension School and Harvard Summer School, including Digital Marketing, Strategy and Competition in Higher Education, Managing Yourself and Others, and Strategic Management. She also works with Harvard Business School Press as a moderator to deliver online modules for global executives.
Dayna earned a bachelor of science in applied economics and management, magna cum laude, from Cornell University and a master's degree in education with a focus on psychology from the Harvard Graduate School of Education.
Marie Eiter has extensive experience in formulating strategies and developing programs in management education and leadership development. Marie currently assists business schools in evaluating the operational effectiveness of their existing executive education programs as well as in developing strategies for entering new markets.
Her recent co-authored research reports, including Changing Organizational Models of Executive Education and Innovations in Curriculum Design and Emergent Practices in Program Evaluation, provide university directors with valuable updates on state-of-the-art practices.
Marie has been a leader in the field of executive education for over 25 years. From 2001 to 2007 she was Executive Director of Executive Education at the MIT Sloan School of Management. During her tenure as Executive Director, the MIT Sloan ranking in custom executive education went from unranked to #6 in the Financial Times annual survey. During the same period revenues increased 300%. Previous to her appointment at MIT, she served as Director of Executive Education at the Tuck School of Business at Dartmouth College. Prior to her appointment at Tuck, Marie was Vice President and Manager of Executive Development for Chase Manhattan Bank for more than ten years, where she had worldwide responsibility for the development of Chase senior vice presidents and general managers.
Dr. Eiter holds a Ph.D from Columbia University in the field of Organizational Psychology. She is currently working with the National Institute for School Leadership on the development of school leaders. Her chapter Best Practices in Leadership Development: Lessons from the Best Business Schools and Corporate Universities was published in The Principal Challenge: Leading and Managing Schools in an Era of Accountability, Jossey-Bass, 2002.
Chloe Taylor has experience helping organizations conceive and implement strategic initiatives. Working across a variety of industries, she focuses on getting her clients results. Chloe’s work has included assessing market opportunities, refining brand positioning, evaluating advertising and message effectiveness, and developing content. Her work in education has centered on public education policy and research, including new standards and state assessments and she has also worked on behalf of higher education institutions to evaluate partnerships and providers. Chloe received a B.A. in Political Science from Lehigh University.