Program Evaluation Services for Colleges and Universities
From time to time schools need to reevaluate their programs and services
to determine if there are opportunities for new offerings, when there is a need
for rejuvenation or redirection, and where and when it may be prudent to cull
programs and invest resources in other areas.
These can be difficult discussions.
We help schools analyze internal and external information and present it
in such a way that helps cut through organizational politics to produce
meaningful discussions about results, resources, and academic direction. Mind and Hand Associates can facilitate a
process that allows diverse groups to view the facts, discuss alternatives, and
collaboratively chart the future.
We help schools with:
▪Program assessment and evaluation
▪New program research and development
▪Academic portfolio review
projects and presentations in this area include:
▪New Dean's Review.An incoming dean wished to conduct an independent
review of the school's existing executive education programs. Project entailed conducting interviews with
faculty and senior administrative directors, as well as a review of all program
operations and budgets, and benchmarking against schools of comparable size.
▪Continuing Education Product
continuing and professional education division of a major research university
sought an independent evaluation to assess the current state of one of its main
programs and where there were opportunities for both quality improvement and
growth. Project entailed conducting
internal interviews, analyzing performance metrics and marketing materials,
researching competitive offerings and industry trends, and recommending changes
in the program to increase quality, student satisfaction and
▪Increasing Revenues and
Recognition Through Executive Education.
Presented at the 2009 AACSB Dean's Conference in San Francisco about recent trends in the executive education
market, how schools might enhance both revenues and reputation through their
executive programs, and tips for how to investigate opportunities.
▪Research on Innovations in
research report identifies a number of innovative ways schools can create more
application-oriented and solution-focused executive programs that integrate learning
with the core strategies of the client firm. Presented findings at the 2009
UNICON Conference at the University of Texas at Austin.